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After Care Advice


Frequently Asked Questions


What are eyelash extensions?

Eyelash extensions are lightweight, synthetic eyelashes that come in a wide variety of lengths, thicknesses, curl styles, colours and materials e.g. silk, polyester, faux mink and 100% Siberian mink fur – they are expertly bonded individually on a ‘lash by lash’ basis to your own natural lashes giving you longer, thicker, more luscious looking lashes. Eyelash extensions are perfect for special occasions, everyday wear or for people who want to forget about mascara. They are so soft and flexible you won’t even know you are wearing them!


Are eyelash extensions safe?

Yes, Lash Holic eyelash extensions products are completely safe and will not damage your natural lashes when applied using the correct technique. As with any beauty treatment we recommend that you use a professional that is a trained and certified eyelash extension technician as application by an uncertified technician, or use of inferior quality products, may result in damage to your natural lashes.


What do eyelash extensions look like when applied?

Properly applied eyelash extensions will look and feel completely natural – they will be longer, more curly and definitely more full and luxurious than average natural lashes. In fact, they look so real that most people will think you were born with beautiful lashes. There are many designs and styles to suit you personally, to give you a unique look, whether it be natural or dramatic.


What does it feel like and how long does it take to apply eyelash extensions?

The entire procedure is very relaxing, taking between 1 – 2.5 hours to apply a complete set of eyelash extensions depending on the design. During this time you will be lying on a comfortable beauty bed with your eyes closed – many people fall asleep and wake to find their eyelash extensions complete. Eyelash extensions infill treatments take approximately 45mins to 1 hour.


How long will a set of eyelash extensions last?

Lashes have growth cycles at 4-6 weeks, where you can lose about 20% of you natural lashes, but don’t worry baby ones have already grown to replace them, thus why you have probably never noticed. Unfortunately it is hard to determine which lash is ready to fall out naturally so it is unpredictable when applying the synthetic lashes. Each day we can lose 3-5 natural lashes, but often they fall out unnoticed , however when eyelash extensions are applied we are more aware of when they shed as we know the extensions are there plus they are longer, darker and thicker. If you sleep on your stomach with your face squashed into the pillow or you favour sleeping on one side you may notice the lashes may not last as well. We recommend booking a refill every 2-3 weeks to keep the full maintained look.. Watch out for your lash cycle, as right after is the perfect time for a refill!!


Can I apply eye makeup and mascara to eyelash extensions?

Yes, normal use of eye makeup is fine, however you should not find it necessary to use mascara on a daily basis. If you would like to use mascara at any time it is essential that you only use a water-based mascara (not water-proof or oil-based) and be aware that regular use of mascara may shorten the lifespan of your lash extensions. Care must also be taken when removing makeup, be sure not to use any products that contain oil or glycols, these weaken the adhesive bond and cause eyelash extensions to fall off prematurely.


Can I swim, shower exercise or visit a spa while wearing eyelash extensions?

Absolutely – following the initial two-day period. Our adhesives are strong and waterproof and will withstand normal wear and tear. Providing the proper after-care instructions are followed, lash extensions will not stop you from your life style activities. As provided in the after-care instructions, special care in the first 48 hours is very important to maximise the strength of the adhesive bond and allow it time to cure.


How do I prepare for my eyelash extensions treatment?

Precious lash application time can easily be used up by the need to clean eyes in preparation for your treatment. To avoid this please come to your appointment with clean, makeup free eyes. Be prepared to relax with your eyes closed for 1-2 hours. Some clients like to listen to their ipods/mp3 players. Please do not bring children to your appointment as you cannot watch them with your eyes closed and also keep your phone on silent as a courtesy to other clients and your lash artist.


How do I choose the look I want?

Lash Holic eyelash extensions are available in a huge range of lengths, thicknesses, curls and colours. During the consultation we will highlight and show you different options to match whatever look you are after. Alternatively, if you have a picture please bring it to your consultation.


I have very sensitive eyes, can I wear eyelash extensions?

Absolutely, Lash Holic eyelash extension Lashes are high quality and we have adhesives suitable for even sensitive eyes. Although uncommon, allergic reactions are possible—please call your Lash Artist if you have any concerns.


Can I have eyelash extensions if I don’t have many eyelashes?

Eyelash extensions can only be applied to natural eyelashes. If you have experienced eyelash loss for any reason, you must wait until your eyelashes have re-grown before having eyelash extensions applied. Your Lash Artist will be able to explain this more fully during your consultation. An excellent option for encourage the growth and healthy condition of your natural eyelashes is our Lash & Brow Conditioner which works by stimulating the hair follicle and results in longer, thicker, healthier lashes – all the more lashes to extend!.


Eyelash extensions should not, and in many cases cannot, be applied to clients who have alopecia, are undergoing chemotherapy, or those who suffer from Trichotillomania, unless the individual has received effective treatment and normal lash growth has resumed. You may need a medical certificate prior to application if you suffer from the above..


How do I remove eyelash extensions?

If for any reason you wish to have your eyelash extensions removed, please do not attempt to pull them off yourself—this can damage your natural lashes. Professional removal is quick and inexpensive and protects your natural lashes.


Party Lashes/ Express Lashes

PLEASE NOTE: Party lashes once applied cannot be wet.

Why can’t I wet my party lashes?

Party Lashes are temporary extensions. The adhesive used to adhere them lasts only a night or two, however if you keep them away from water you can get up to 1-2 weeks wear out of them!

What is the difference between party lashes and extensions?

Party Lashes are a small cluster of approximately 10 lashes creating a full volume look quickly. They are applied with a temporary latex glue so as not to damage your natural lashes and are applied to multiple lashes. True eyelash extensions are one single extension applied to one of your natural lashes creating a natural look. True eyelash extensions last 4-6 weeks and you can get them wet after 48 hours!

What are Party lashes and how are they applied?

They are a small cluster of approximately 10 synthetic eyelashes. One cluster (approximately 15-20 clusters per eye) is applied to the skin and base of your lashes using a latex eyelash adhesive


How long do party lashes last?

Approximately 1-2weeks if you don’t get them wet.

Do party lashes feel different?

Yes they do as the application techniques are completely different. Eyelash extensions are applied to the hair and never touch the skin. Party Lashes are applied to the skin and hair. Although different techniques are utilised, both are lightweight and extremely comfortable.


Eyelash Extensions After care:

How do I care for my eyelash extensions?

Eyelash Extensions are easy to care for. To ensure your lashes last as long as possible please follow the aftercare instructions provided below – your Lash Artist will have discussed proper after care with you at your lash appointment.  

After the initial two-day period your eyelash extensions lashes are reasonably low maintenance, needing only the tiniest bit of special attention.


Eyelash Extensions – The First Two Days

At Lash Holic we promote ‘snap’ curing of lash adhesive with a nebuliser to reduce the possibility of sensitivity reactions occurring.  This means you can, and should wash your lashes every night.

  • Wash lashes every other day or maximum 4 times a week with the reccommended lash cleanser. We provide a range of aftercare products for purchase for afforadable prices, if you are unsure of what products to use please ask your technician.
  • Use a hairdryer on cool setting to carefully dry your lashes and comb through gently with a mascara wand.
  • For best results avoid spas, tanning and excessive steam for 48 hours – take care when showering, exercising and opening microwaves, ovens etc.

Note:  If your Lash Artist is not curing your lashes we recommend keeping lashes dry for 48 hours.  Resume normal care after this time period.


Day to Day Care

It is of the utmost importance that the eye area and lashes are kept clean even especially when wearing lash extensions. Failure to do so can result in irritation and inflammation that can damage your natural lashes.   If you experience any irritation please contact your Lash Artist.

  • Clean lashes daily using our recommended Lash wash/ cleanser
  • Avoid any OIL based products near lashes as these will weaken the bond of the adhesive
  • Groom lashes every day, especially in the morning; this will help to keep them looking beautiful at all times and helps to keep them nicely separated
  • Treat lashes gently – no rubbing, pulling, picking or tugging
  • Do not use waterproof mascara or perm/tint lash extensions
  • Use a waterproof coating sealant 2-3 times a week to extend the life of lash extensions and help to maintain isolation
  • We recommend the use of our Lash Conditioner to keep natural lashes in top condition